TOUCH Emergency Relief – Sustaining Lives Fund

By TOUCH Community Services to support beneficiaries in need

TOUCH Community Services
Providing Hope in a Time of Change

It has been a few months since many lives have been disrupted by COVID-19. During these times of uncertainty, your support through the TOUCH Emergency Relief Fund (ERF) provided essential financial, emotional, and psychological aid to families in need.


Bee Khim (not real name) was working in the beauty industry with two special needs children under her care. When we got to know her in April, she was facing financial and job insecurity. She was eventually asked to leave her job as a manicurist, which left her unemployed during the circuit breaker. The situation brought immense stress to Bee Khim as a single mother and only breadwinner. Through the ERF, Bee Khim obtained some immediate financial aid to tide her through the difficult period. She also receives meals delivery to alleviate the daily costs of living for her family.

Bee Khim recently found a job as an office administrator, a role which better fits her schedule of caring for her children. She is also currently undergoing counselling for the stress she faces at home and getting the emotional support that she needs to care for her family better.

83-year-old Mdm Sumam is single and is hard of hearing. She lives by herself. Mdm Sumam enjoys leading an active lifestyle and often takes part in outdoor activities. She takes pride in her ability to be independent – cooking her own meals, doing laundry, and taking public transport. However, it is not always easy for her to do things alone.

Last year, Mdm Sumam fell from her bed and sustained a fracture on her left arm. She managed to get help from the staff of TOUCH who rushed her to the hospital, but the road to recovery has not been easy. With the support of resident volunteers who would accompany her for therapy, Mdm Sumam started undergoing rehabilitation at [email protected] 433’s Day Rehabilitation Centre. She also received help to prepare her meals, keep her home clean, and go to the hospital for medical appointments.

The continued support of the community is fundamental to help seniors like Mdm Sumam to stay connected and build independence for their daily living.

Mr Roslan, 53, is the sole breadwinner of his family and has three children, 13, 12 and five years old. Due to a work accident that resulted in serious back injuries and limited mobility, Mr Roslan is unable to work and provide for his family since early 2020. He wants to get back to work quickly and has been going for physiotherapy sessions to strengthen his mobility. Apart from focusing on his recovery, Mr Roslan has to care for his three children, especially his five-year-old, who is diagnosed with autism. The aid he received helps with the consultation costs for his child, but the frequency of his visits has been taxing for Mr Roslan. He really hopes to get well soon so that he can return to the workforce and provide for his family. Mr Roslan plans on upgrading his skillsets during this period to increase his chances of finding a job.


As Singapore adjusts to the new norm brought about by COVID-19, our beneficiaries are struggling to find ways to cope with uncertainty. For the vulnerable in our society, including low-income families, the elderly and people with special needs, their circumstances are a constant struggle and they need our help to get their lives back on track.

Some of our beneficiaries may be like Bee Khim who experienced relief with care and support. Others are like Mdm Sumam who require long-term psychosocial support in their daily living. But like Mr Roslan and his family, many lives continue to be in a flux and need our helping hand.

At TOUCH, we believe in a community where everyone can progress and be empowered and valued. The ERF enables those in need, with low support, to continue accessing the help they need in this period of uncertainty. Let us be a community that helps those in need and offer hope in a time of change.


We need to raise $800,000 to help the vulnerable tide through the ongoing fallout caused by the pandemic.

This is how you can help:  

  • $250 per month can help a low-income family* buy basic groceries, necessities, pay for utilities and medical needs
  • $150 per month trains adults with intellectual disabilities in basic life skills and access to home-based learning
  • $50 per month helps vulnerable elderly receive support services for their physical and emotional needs 


Donations are eligible for 250% tax deduction. The deduction will be automatically included in your tax assessment if you've given your NRIC/FIN.

Dollar-for-Dollar Matching

Donations applied towards helping Persons with Intellectual Disabilities and Seniors will be matched by the Singapore government under the Community Silver Trust. Every dollar you give becomes two dollars towards our cause.


*TOUCH Community Services provides support to low-income families whose lives have been affected by the COVID-19 pandemic.

  • These families have a monthly average household income at $1,900 and below or a per capital income of $650 and below, which puts them in the bottom 20th percentile of the population.
  • They are most vulnerable and in need of financial aid during the COVID-19 pandemic when adult family members lose their jobs during the economic downturn.
  • Majority of these families have members are low-wage earners or have other health/social issues. Most have little savings or assets to rely on for their daily needs.


Raised by 198 Donor(s)

Donations are eligible for 250% tax deduction.