TOUCH Mental Wellness was honoured with the Outstanding Award at the Wofoo Asian Award for Advancing Family Well-Being (3A Project) 2020 for Upper Room, a mental health intervention programme for youths facing mental health issues. The programme is aimed at improving their emotional regulation, interpersonal effectiveness and resilience. This award, by CiFA – Consortium of Institutes on Family in the Asian Region, recognises the Upper Room’s innovative contributions to strengthening family well-being through working with youths and their families on mental health issues.
TOUCH Community Services was awarded the Leading HR Practices (Special Mention) in Fair & Inclusive Employment Practices at the 2018 Singapore HR Awards.
The award highlights good practices in supporting fair employment, such as providing employees with equal opportunities for training and development, adopting merit-based recruitment, and fair remuneration. The award also recognises inclusive employers who lead the way in providing opportunities for employment for vulnerable groups.
TOUCH values every staff and believes in enabling them to grow in their potential and in their jobs. Putting in place fair and inclusive human resource practices has enabled TOUCH to establish a people-focused culture that forms the foundation of the team.
Four staff from TOUCH Community Services - Ms Jacinda Soh (Senior Occupational Therapist), Ms Rachel Lim (Senior Occupational Therapist), Ms Rachel Sim (Home Care Executive) and Ms Jeni Seetoh (Case Manager, Department of Social Work) - were recipients of this national award (ILTC category) given to outstanding and inspirational healthcare workers who have gone beyond their call of duty to care for frail seniors and people with cancer.
TOUCH Home Care client Mdm Ong Siew Lay received the Healthcare Humanity Award (Caregiver category) for her outstanding devotion in caring for her husband.
TOUCH Home Care clinched the Best Home Care Operator Award at the 5th Asia Pacific Eldercare Innovation Awards Ceremony for its excellent efforts in providing the best health and social services to support ageing-in-place. This award recognises the best of Asia Pacific’s care organisations that have gone the extra mile to improve health, quality of life and independence for seniors.
Mrs Julie Seow, Diabetes Life Coach at TOUCH Diabetes Support, was a recipient of the Superstar Award (ILTC Administration Category) at the Singapore Health Quality Service Awards 2017, organised by the SingHealth Duke-NUS Academic Medical Centre. Julie was honoured for her work and commitment to better the lives of people with diabetes through community support. The Singapore Health Quality Service Award is Singapore’s first dedicated platform to honour healthcare professionals who have delivered quality care and excellent service to patients.
TOUCH Cyber Wellness (TCW) was honoured at the Wofoo Asian Award for Advancing Family Well-Being held on 4 November 2016 in Seoul, South Korea. The award, by CiFA – Consortium of Institutes on Family in the Asian Region, recognises the efforts of organisations, agencies and community partners that impact families in Asia. TCW was one of the 36 teams from six countries that went through several rounds of judging before its Cyber Wellness Family Support Programme was finally shortlisted and won the Silver Award. The programme also received My Favourite Project accolade, as voted by delegates attending the symposium.
TOUCH Senior Activity Centre (TSAC) was conferred the Service Quality Improvement Award in recognition of its Seniors Caring for Seniors programme which has empowered 57 active clients to step out and become elderly befrienders. TSAC Assistant Manager, Yong Yin Hoong, was also honoured at the award ceremony with the individual Silver Award for Service Quality for her contributions in serving the clients of TSAC.