Nautilus, a Singapore-based cloud communication provider, is supporting TOUCH Community Services in their work in the community through fundraising and the implementation of their Cloud Telephony setup.
Nautilus and TOUCH’s partnership was established during the Covid-19 pandemic when the need to establish a lifeline that connected people, especially in the time of social distancing, became more apparent. As the demand for counseling and support services grew, TOUCH’s helpline was overwhelmed, and they needed a reliable solution to continue serving those in need during those distressed times.
Nautilus’ quick implementation of their Cloud Telephony setup paved the way for a fast deployment and personalised support, enabling TOUCH to get up and running with minimal disruption during the pandemic. The implementation of Nautilus Cloud Telephony revolutionised the way TOUCH handled their communications, ensuring that counselling services and resources are timely provided to those in need.
Through the partnership, Nautilus recognises that TOUCH’s helpline provided a compassionate ear, offered valuable insights into the challenges callers faced, and guided them towards additional resources for further support. Their dedication played a crucial role in safeguarding the mental well-being of Singaporeans, making them an invaluable pillar of the community.
Donations made to this campaign will support services like TOUCHline that offers individuals in distress a direct line to trained counsellors. TOUCHline now handles over 1,000 calls each year, including calls from parents and school counsellors seeking help for their children’s cyber and porn addictions, self-harm incidents, domestic violence, and suicide.
The team behind the line doesn’t just answer phones; they listen, they guide, and they protect. Their work is a quiet force holding people together— and that lifeline remains as vital as ever.
Your support makes the next call possible.
Donate today.