Join Us

Join Us

Who We Are

At TOUCH, we believe relationship is the foundation of the team, and we are committed to each other's growth and success. We are unique individuals yet part of the team. We will serve with compassion, and excellence is reflected in our work.

Who You Are

A creative and dynamic individual who has great passion and compassion for the poor and needy in the community. If you have a strong desire to impact lives, we invite you to join our Family.

What We Offer

You can expect a vibrant working environment and a people-focused culture, with pro-family welfare and family benefits to enhance the quality of your family life. This is where you can impact the lives of others and find a great sense of job satisfaction.

Join Us

Community Staff Nurse / Enrolled Nurse (Elderly - TOUCH Home Care)


Main Responsibilities

  • Provide home-based nursing services to help the frail elderly age in his own home, with the greatest independence and quality of life:
  • Health monitoring and nursing procedure
  • Conduct home-based needs assessment and coordinate care services
  • Conduct eldercare training for caregivers / staff / volunteers

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Ang Mo Kio / Toa Payoh

Requirements

  • Full Registration/Enrolment with Singapore Nursing Board
  • Able to converse in simple Mandarin with Mandarin-speaking elderly / caregivers
Data Support Assistant (Transformation Office)


Main Responsibilities

  • Consolidate or compile information from different electronic sources into one standardised data file
  • Locate and correct data entry, or report the errors to the supervisor
  • Compare data with source documents, or re-enter data in verification format to detect errors
  • Store completed documents in appropriate locations
  • Record feedback from participants during UAT and go-live activities
  • Digitalising of paper records
  • Any other tasks assigned

Working Conditions

  • 3-day work week: Tues-Thurs, 9am-4pm
  • Location - Various Location     
  • This is a 6 months temp contract
Requirements
  • Basic computer skills and able to type fast
  • Familiar with Microsoft Office applications (e.g. Excel, Word)
  • Able to organise and order information
  • Strong literacy and comprehension skills
  • Meticulous and comfortable with detailed-oriented tasks
  • Able to work under pressure and meet deadlines
  • Able to manage tasks with certain degree of independence
  • Practice confidentiality when managing sensitive and confidential data
  • Comfortable with routine and repetitive tasks
Driver (Elderly - TOUCH Home Care)

Main Responsibilities

  • Provide transport/escort to client and caregiver for medical appointments.
  • Ensure that clients/wheelchairs are safely secured in the vehicle.
  • Maintain vehicle in good condition.
  • Adhere to the Standard Operating Procedures (SOP).
  • Inform Coordinator on all incidents occurred.
  • In-charge of the cleanliness of the vehicle.
  • Other responsibilities
  • Assist in Meals-On-Wheels delivery as required.
  • Run office errands as required (to purchase, collect and dispatch equipment/items).
  • Assist in other ad-hoc activities.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Jurong, Toa Payoh

Requirements

  • Secondary School education with class 3 licence.
  • Experience in caring for the elderly.
  • Physically able to handle elderly on a wheelchair.
  • Experience in caring for the elderly.
  • Passionate to serve the elderly.
  • Patient and sensitive to the needs of the elderly.
Executive (Digital Communications)

Main Responsibilities
  • Develop digital media strategy, channel/platform recommendations and map out how digital assets will be optimised for communication objectives. 
  •  Conceptualise, develop and implement customised content for TOUCH social media channels, website and digital formats such as blogs, videos, EDMs, podcasts, music and television streaming services, virtual and augmented reality.
  • Manage full spectrum of social media engagement – develop compelling content to grow online communities, manage queries from public, issues/crisis management.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      
Requirements
  • Degree in Marketing, Communications, New Media or equivalent
  • Proven 3-5 years of experience as a Digital marketing strategist – in-house or agency-based
  • Possess experience of best digital practices for new media (eg. websites, blogs, email, social media networks, music and television streaming services, virtual and augmented reality)
  • Good written and verbal communication skills with internal and external parties
Executive (Impact & Research)

Main Responsibilities

  • Source and provide relevant evidence-based information to support TOUCH’s programmes and services
  • Work with programme teams to design and develop evidence-based programmes and activities
  • Develop monitoring indicators and scales for key programmes to prepare for programme evaluation (both internal and external)
  • Co-ordinate and manage programme evaluation projects with external programme evaluators
  • Collaborate with service teams to conduct research studies
  • Prepare reports and presents results of research studies, needs assessments and programme evaluation projects
  • Present research and evaluation findings through reports, newsletters, presentation and others
  • Develop and provide information and training on research and evaluation


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Kallang

 
Requirements

  • A good degree in any discipline, preferably with prior experience conducting research and programme evaluation
  • Excellent written and verbal communication skills
  • Qualitative and quantitative research design, data collection and analysis skills
  • Proficiency in using statistical software such as SPSS and Nvivo to conduct data analysis
Executive (Information Technology)

Main Responsibilities
  • Perform application and reports development and testing
  • Perform IT production support, i.e. troubleshooting, resolution and incident closure 
  • Liaise with stakeholders to understand the application requirements
  • Provide general IT support to end-users
  • Manage IT vendors
  • Create and maintain IT documentation
  • Proactively propose suggestions to improve IT systems and operations
  • Provide progress updates and issue escalations to supervisor


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      

Requirements
  • Minimum Diploma holder in IT discipline
  • 3 years working experience with a good understanding of SDLC
  • Experience in writing SQL Server queries or other common DBs
  • Experience in Microsoft Dynamics, Office 365 and end-user computing is a plus
  • Experience in Product Configuration of Microsoft Dynamics or other CRM/ERP systems would be a strong advantage
  • Ability to work well independently and as a team
Executive (Integrated Family - TOUCH Marriage Support)

Main Responsibilities

Family Life Education Programmes

  • Act as the primary interface to customers and prospects on all matters pertaining to the family life education services and programmes: ensure good customer satisfaction with our services and delivery of programmes.
  • Recommend to customers and prospects on consulting services and FLE programmes to meet their identified needs.
  • Collaborate with staff of other departments or with other service providers and partners that can positively enhance our FLE services and programmes to our customers.
Management & Administration
  • Provide administrative support including invoicing & payments, and ensure these are properly and dutifully carried out.
  • Ensure all necessary arrangements, such as venue reservations, classroom and refreshments arrangement, signages and posters, brochures, collaterals, publicity materials, and advertisement etc, are properly carried out.
Organization & Support
  • Organize family life education talks, workshops and events
  • ensure smooth delivery of the programmes.
  • Assist in any administrative duties assigned by the supervisor, this may include the need to provide administrative and logistical support on some evenings and/ or weekends,
  • Marketing and client management

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Kallang      
Requirements
  • Degree holder
  • Minimum 3 years of experience in planning and organising events
Executive (Integrated Family - TOUCH Young Arrows)

Main Responsibilities

Learning and Development

  • Design and develop programme outcomes and curriculum aligned to service objectives, in the area of English, Math and character development
  • Curate partnerships and providers in areas of creative enrichment
  • Monitor and measure impact of programme outcomes
  • Engage with relevant research and advocacy on existing programmes
  • Support development and training of staff and volunteers in programme execution
Communications
  • Curate social media content and manage online communities for TYA as a service and for programmes
  • Curate stories of beneficiaries impacted by TYA
Others
  • Support social workers in crises or case follow-up where needed
  • Support general administration and coordination, pertaining to database management, claims and outings etc.

Working Conditions

  • 5-day work week: Tue-Sat, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location -Bukit Merah

Requirements

  • Degree holder
  • At least 1 to 2 years of working experience with children or youth, volunteers, or related experience with research, conceptualisation and/or digital communications
  • Team player with strong interpersonal skills
  • Self-starter, able to contribute independently
  • Excellent verbal and written communication skills
  • Adept at Microsoft Office
Lifeskills Coach (Special Needs - TOUCH Centre for Independent Living)


Main Responsibilities

  • Employ creative efforts to engage and teach adults with mild to moderate intellectual disability.
  • Plan, develop and implement individual education plan for adults with mild to moderate intellectual disability.
  • Mentor and nurture adults with mild to moderate intellectual disability in daily living skills and community living skills.
  • Monitor and evaluate their learning progress.
  • Promote and coordinate enrichment programmes in areas of character development, sports & community involvement activities.
  • Ensure cleanliness, good hygiene practices and safety of trainees.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah


Requirements

  • Diploma in disability studies or related field
  • Experience in working with special needs people preferred
  • Posses maturity, good interpersonal and communication skills
  • Passion to work with adults with intellectually disability and their caregivers
Lifeskills Coach (Special Needs - TOUCH Ubi Hostel)


Main Responsibilities

  • Employ creative efforts to engage and teach adults with mild to moderate intellectual disability.
  • Plan, develop and implement individual education plan for adults with mild to moderate intellectual disability.
  • Mentor and nurture adults with mild to moderate intellectual disability in daily living skills and community living skills.
  • Monitor and evaluate their learning progress.
  • Promote and coordinate enrichment programmes in areas of character development, sports & community involvement activities.
  • Ensure cleanliness, good hygiene practices and safety of trainees.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm/1pm-10pm
  • Attractive remuneration and staff benefits
  • Location - Ubi


Requirements

  • Diploma in disability studies or related field
  • Experience in working with special needs people preferred
  • Posses maturity, good interpersonal and communication skills
  • Passion to work with adults with intellectually disability and their caregivers
Officer (Corporate Operations)

Main Responsibilities
  • Managing TOUCH mainline
  • Coordinating of name card and company collateral printing
  • Processing of HQ telephone, postage, photocopier, office rental and utility billing
  • Maintaining HQ facilities and operations
  • Sourcing and renewing of office insurance for the centres of TOUCH
  • Collating and applying subsidy for telephone expenses for all the services under TOUCH.


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      

Requirements
  • Diploma holder
  • Minimum 3 years of relevant working experience
  • Attentive to details
  • Good communication skills
  • Good with MS Office (Word, Excel, PowerPoint)
Officer (Elderly - TOUCH Home Care)

Main Responsibilities

  • Provides daily supervision of the drivers and escorts.
  • Monitor the activation and deactivate of clients.
  • Maintain weekly transport schedule and coordinates transport activity including pick-ups, returns and discharges.
  • Plan transport route schedule for Escort and Drivers on a daily basis.
  • Work closely with Meals on wheels team to support meals delivery as required.
  • Regularly review Standard Operating Procedures (SOP) to improve efficiency of the service.
  • Ensure Vehicle Weekly Inventory Checklist is completed.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Ang Mo Kio, Jurong

Requirements

  • Minimum GCE O level with a class 3 licence and clean driving record.
  • Minimum 5 years of experience in a supervisory position with a service industry or similar.
  • Proficient in excel, outlook and in house developed applications.
  • Physically able to handle elderly on a wheelchair.
  • Experience in caring for the elderly.
  • Passionate to serve the elderly.
  • Patient and sensitive to the needs of the elderly.
Senior Executive (Digital Communications)

Main Responsibilities
  • Develop digital media strategy, channel/platform recommendations and map out how digital assets will be optimised for communication objectives. 
  •  Conceptualise, develop and implement customised content for TOUCH social media channels, website and digital formats such as blogs, videos, EDMs, podcasts, music and television streaming services, virtual and augmented reality.
  • Manage full spectrum of social media engagement – develop compelling content to grow online communities, manage queries from public, issues/crisis management.
  • Conduct trends forecast of online space for developments that will impact the respective online channels and identify new opportunities.
  • Play a role as a beacon of best practice for other members of the team, actively bringing the most innovative examples of work in our fields. 

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      
Requirements
  • Degree in Marketing, Communications, New Media or equivalent
  • Proven 5-8 years of experience as a Digital marketing strategist or Digital marketing manager – in-house or agency-based
  • Conversant in digital media and able to think across the whole media mix. Has hands-on experience with social media and digital channels to amplify and communicate messages effectively
  • Possess broad knowledge and experience of best digital practices for new media (eg. websites, blogs, email, social media networks, music and television streaming services, virtual and augmented reality)
Senior Executive (Digital Fundraising)

Main Responsibilities
  • Build e-commerce structures and capabilities in the organisation.
  • Develop and test new initiatives and innovative concepts for online sales and fundraising.
  • Oversee creation and implementation of digital fundraising and engagement initiatives to acquire, renew and retain members.
  • Develop and manage emails, landing pages, tools and graphics for online fundraising activities, including e-commerce initiatives.
  • Develop and implement peer to peer fundraising strategies and campaigns to increase participation and advocacy.
  • Monitor and evaluate the effectiveness of fundraising campaign performance at the different channels.
  • Analyse donors’ needs and addressing their feedback to improve future campaign development.
  • Manage, schedule and organise online content posting across TOUCH’s digital channels.
  • Work closely with Communications team on content development.
  • Stay up to date with digital marketing trends and best practices.
Working Conditions
  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      
Requirements
  • Degree in Advertising, Marketing or equivalent
  • Proven 3-5 years experience as a Digital marketing strategist or Digital marketing manager – in-house or agency-based
  • Good grasp of emerging digital tools, digital touch points and web analytics
  • Possess experience of best digital practices for new media (e.g. websites, blogs, email, social media networks, music and television streaming services, virtual and augmented reality)
Senior Executive (Strategic Communications)

Main Responsibilities
Content Management
  • Create and curate content pieces for strategic messaging across platforms and purpose
  • Strategize the utilisation of online and print platforms for outreach and engagement for mindshare
  • Edit language and content for communications platforms

Manage organisational reputation and brand

  • Manage corporate communications including writing speeches and emcee scripts, manage event protocol for Guests-of-Honour and VIPs at TOUCH events
  • Execute the internal communication messaging and efforts for the organisation

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      
Requirements
  • Degree in Mass Communications, Public Relations, English, and/or New Media from a recognised institution
  • At least 5 years of prior relevant experience in corporate communications, public relations, editorial or publishing
  • Excellent verbal and written communication skills as well as proofreading and editorial skills
Senior Executive (Technology and Digital Solutions)

You will co-design, pilot and implement Technology and Digital Solutions that can scale in serving beneficiaries and TOUCH. This includes leveraging data and technology to transform business processes and developing new applications.

You will be working across teams to understand business needs and co-design, pilot and implement Technology and Digital Solutions. You should be familiar with applying technology to solve problems and have experience in building digital capability in TOUCH. You should be energised by innovation projects and technology adoption in social services.


Main Responsibilities

  • Align Transformation strategy with TOUCH strategic pillars (People, Programme, Platform and Partnership) to transform TOUCH into a data-driven and client-focused organisation.
  • Handle internal client, programme and project management for Transformation Office.
  • Request for funding, co-design, pilot and implement technology and digital solutions to add business capability, reduce operational inefficiencies and transform work processes.
  • Build Digital Capability in TOUCH

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      
Requirements
  • Degree with 3-5 years working experience
  • Experience in working with internal/external stakeholders to understand business needs and co-design, pilot and implement Technology and Digital Solutions
  • Experience in Client, Programme and/or Project management
  • Experience in Digital Transformation (DT) and/or Change Management.
  • Good communication skills including presentation and articulating concepts and analysis to senior management.
  • Experience in handling Digital technologies such as Artificial Intelligence, Facial Recognition, Robotic Process Automation, Cloud Computing, Data Analytics, etc, is advantageous.
  • Experience in Design Thinking / Human-centred Design is advantageous.
  • Experience in Facilitation is advantageous.
  • Experience in Business-Process Re-engineering (BPR) is advantageous.
Social Worker/Counsellor (Integrated Family - TOUCH Youth Intervention)

Main Responsibilities

  • Provide therapy for youths-at-risk and youths facing mental health issues.
  • Conduct therapy camps, groupwork, supervised access for parents and traumatized children, classroom programmes for mental health advocacy.
  • Design curriculum for groupwork – therapy camp & engagement activities. 


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location -Kallang


Requirements

  • Bachelors in Psychology or Social Work, or Masters in Counselling.
  • Min 2 years of related working experience in counselling
  • Mature, independent and possess strong communication/ interpersonal
  • Able to relate with youths, especially youths with symptomatic delinquent behaviour.
  • Able to work on weekends/evenings when required
Teacher / Para Educator (Integrated Family - TOUCH Child Care)

Main Responsibilities

  • Develop the intellectual, social, emotional & physical needs of children.
  • Plan, organise, implement & supervise classroom / outdoor activities.
  • Preparation of lesson plans & worksheets.


Working Conditions

  • 5.5-day work week: Mon-Sat (alternate Sat)
  • Attractive remuneration and staff benefits
  • Location - Clementi, Hougang 


Requirements

  • Minimum 5 GCE 'O' Level with credit in EL1 / CL1.
  • Diploma in Pre-School Education.
  • Min 2 years of related experience.
  • Ability to work independently with minimal supervision.
  • Team player with strong interpersonal skills.
  • Passion and dedication to work with children.

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Application Forms  Download .PDF  Download .DOC

Qualified candidates, please download the application form and submit with full resume and a recent photograph to Human Resource, TOUCH Community Services Limited . All applications will be kept in strict confidential. We regret that only short-listed candidates will be notified. 

Human Resource, TOUCH Community Services Limited Address:

Blk 162 Bukit Merah Central #05-3545, Singapore 150162 

Email Address: [email protected] 
Fax Number: (65) 6377 0121