Join Us

• 1) Gym Tonic Programme

  • - Support the programme in-charge in delivering gym tonic programme according to protocol
  • - Support in conducting pre and post assessment
  • - Guide client in blood pressure taking and monitoring pre and post sessions
  • - Train clients in using HUR machines
  • - Lead warm up and cool down activities
  • - Support in scheduling of appointments if required

   

  2) Day Rehabilitation Programme

  • - Assist therapists in setting up and carrying out therapeutic activities (for individual or groups) as assigned
  • - Train clients and caregivers on functional skills and exercises, including the use of rehab equipment and assistive devices/appliances prescribed by the therapists
  • - Comply in practicing the requirements under infection control and environmental sanitation guideline
  • - Support in scheduling appointments for clients if required

   

  3) Administrative

  • - Complete basic documentation of clinical care as assigned
  • - Record visit logs and generate monthly log sheets
  • - Support in maintenance of therapy equipment
  • - Support in upkeeping the equipment inventory
  • - Support in handling enquires related to DRC programmes if required

Working Conditions

• 5-day work week: Mon - Fri, 9am - 6pm
• Attractive remuneration and staff benefits
• Location - AMK

Job Summary

To manage grants through their life cycle and ensure proper due diligence for all grants, including working effectively with different programme staff at TOUCH and cultivating strong donor relations with Grantmakers, to meet the financial needs of TOUCH. 

• 1) Grant-Maker Relationship Development

  • - Actively develop, steward, and manage relationships with grant-makers (private foundations or government bodies) to promote an on-going partnership with TOUCH
  • - Perform relevant research to identify available grant opportunities from government agencies & foundations (local & overseas).

   

  2) Grant Writing & Pitching

  • - Co-develop programmes with programme staff that meet the funding criteria of grant makers.

   

  3) Grant Reporting

  • - Co-produce with programme staff the progress reports for submission to funder within the stipulated deadlines. 
  • - Provide support for grant/gift administration and funder-related event management, where necessary. 

   

  4) Undertake and perform other tasks and duties as assigned based on organizational need.

Working Conditions

• 5-day work week: Mon - Fri, 9am - 6pm
• Attractive remuneration and staff benefits
• Location - Bukit Merah Central 

• Degree level educated or equivalent 
• 3-5years of direct experience in grant-writing/grant management
• Project Management Skills 
• Experience in managing / building a portfolio of charitable development opportunities.
• Ability to develop relationships with grant making bodies 
• Ability to work within a team. 
• Experience with basic financial management skills including developing and monitoring budgets and financial reporting.
• Ability to prioritize work, meet deadlines and produce quality results on time with attention to detail
• Basic Word-processing suite (MS Office)
• Prior CRM software familiarity a plus

• Conduct home visits for assigned clients to assess and develop nursing intervention and care plan for clients

• Perform nursing procedures in home environment with resources that are available and implement where necessary with safety

• Provide patient education for improved health outcome

• Liaise with internal and external healthcare partners for efficient and effective care plan for common clients

• Provide and evaluate caregiver training programme

• Carry out care and plan discharge process on admission of clients

• Participate in case conference with restructured hospital community teams to facilitate care of clients and to support caregivers

• Screen home medical and nursing referrals from external agencies

• Participate in new initiatives/projects as assigned

• Knowledge sharing on care for common clients with complex medical/social/mental issued

• Complete initial assessment for HPC clients with HPC Supervisor

Job Summary

Work with individuals, couples, families and groups who are experiencing a wide range of emotional and psychological difficulties to help them bring about effective change and/or enhance their wellbeing. 

• 1) Case Management and Intervention

  • - Conduct literature reviews
  • - Casework management and make referrals to link clients and families to relevant resources so that they can receive relevant support.
  • - Conduct counselling and therapy with clients and families according to the program/intervention specifics and/or client’s goals.
  • - Work with parents and provide psychoeducation on parenting handles and emotional support in parenting stress.
  • - Advocate for clients’ needs and resources, to contribute in efforts to enhance their well-being at the societal level/ macro level.
  • - Operate helplines to provide brief support and counselling to callers who are facing distress and/ or seeking support. 

   

  2) Program Development, Implementation and Evaluation

  • - Research and innovate intervention programs that suit the needs of the community.
  • - Plan intervention lesson plans and prepare materials and logistics required for intervention programs.
  • - Work with relevant staff for intervention evaluation and review to improve on effectiveness. 

   

  3) Professional Development and Leadership

  • - Build competencies of self as a worker through reflexive practice, supervision and trainings to benefit the clients served. 
  • - Contribute to the knowledge of the team through presentation sharing. 

   

  4) Other Responsibilities

  • - Support in manpower needs of other departments in TOUCH i.e. conduct school program in topics on cyber & mental wellness/ leadership (if necessary).
  • - Promote an awareness of existing TOUCH’s services at events, network with other agencies. 

Working Conditions

• 5-day work week: Mon - Fri, 9am - 6pm
• Attractive remuneration and staff benefits
• Location - Bukit Merah Central & Toa Payoh

• Minimum Master in Counselling
• 1-2 years of working experience in relevant field is preferred
• Preferably a registered practitioner with Singapore Association for Counselling
• Basic knowledge in theories, counselling and therapy modalities
• Case conceptualisation skills
• Program delivery and presentation skills
• Facilitation skills in groups settings
• Relate to and engage youths, children and families

Job Summary

Your key responsibility will be to manage and contribute to a portfolio of projects comprising research studies, programme design, monitoring, and evaluation to improve programme efficacy and outcomes of beneficiaries. 

Activities include project management, applying evidence in programme design, developing indicators for monitoring and evaluation, providing implementation support, conducting research studies and research synthesis. You will also contribute to strategic organisational development and capability building projects

• 1) Support research studies and activities

  • - Conduct literature reviews
  • - Scope research studies and design surveys
  • - Prepare reports and present findings through reports, newsletters, presentation, etc.

   

  2) Work with programme teams to design and develop evidence-informed programmes and interventions

  • - Project planning and management
  • - Building strong relationships with stakeholders
  • - Provide relevant evidence-based information
  • - Support in needs assessment/ situational analysis and synthesis
  • - Develop monitoring indicators and scales for programme monitoring and evaluation (both internal and external)
  • - Contribute to proposal writing
  • - Support teams in programme implementation to ensure monitoring process is in place

   

  3) Work alongside teams for programme monitoring and evaluation (both internal and external)

  • - Co-ordinate and manage programme evaluation projects with external programme evaluators
  • - Support programme monitoring and evaluation of internal programme evaluations
  • - Prepare reports and present findings through reports, newsletters, presentation, etc.

   

  4) Contribute to organisational capability building e.g. training workshops, etc.

  • - Support in preparing and conducting training on related impact and research topics

Working Conditions

• 5-day work week: Mon - Fri, 9am - 6pm
• Attractive remuneration and staff benefits
• Location - Bukit Merah Central 

• A good degree in any discipline, preferably with prior experience conducting research programme design, monitoring and evaluation
• Excellent written and verbal communication skills
• Qualitative and quantitative research design, data collection and analysis skills
• Strong ability to interpret, analyse and synthesise data
• Strong project and stakeholder management skills
• Proficiency in using statistical software such as SPSS or Nvivo to conduct data analysis

Job Summary

As a Lifeskills Coach, the incumbent attend to all matters of the clients in their Form Class, at TOUCH Centre for Independent Living (TCIL), and conduct training in Activities of Daily Living (ADL) and Community Living Skills (CLS), as well as social and recreational activities to engage the clients meaningfully.

• 1. Lifeskills Coach in Charge of a Form Class

  • - Plan and draft the Individual Care Plan of clients in Form Class based on Centre’s admission assessment, MSF Client Assessment Form (CAF), caregivers’ feedback and needs observed by other staff.
  • - In charge of administrative duties such attendance, collection of forms and fees etc.
  • - Inform the Administration Staff and Social Worker if there are changes in clients’ personal information, financial situation or records.
  • - Maintain Form Class classroom’s environment (notice boards and update of information), and stationery budget.
  • - Behaviour management of clients in Form Class: tracking and intervention (basic discipline, behaviour chart, reward system etc).
  • - Maintain a courteous and respectful 2-way communication with clients’ families to keep them informed of activities at the Centre, welfare of clients, conduct and progress of clients through regular phone contacts, home visits and report books.

   

  2. Planning and Implementation of Training and Enrichment Programme

  • - Plan and conduct training in the area of daily living skills and community living skills based on clients’ IEP.
  • - Assess and report the progress of clients in the training classes to Supervisor, Form Class Coaches and parents on a half-yearly basis (assessment and report book).
  • - Plan and conduct social and recreational activities (enrichment).
  • - Ensure safety of clients at all times during operating hours.

   

  3. Other Responsibilities

  • - In charge of at least one Centre’s activity and one operational duty eg. Centre celebration (Monthly Birthday celebration, Chinese New Year, National Day, Christmas), Centre Outing, Purple Parade, Flag Day; Sports inventory, Kitchen inventory, IT inventory, Facilities management, or respective taskforces (Curriculum taskforce, Transitional management, Health Screening etc)

Working Conditions

• 5-day work week: Mon - Fri, 9am - 6pm
• Attractive remuneration and staff benefits
• Location - Bukit Merah Central / Ubi

• Diploma or Degree holder
• Preferably with Special Education or Disability Studies trained with 1-2 years of experience working with persons with special needs.
• Basic skill in MS Excel, MS Doc.

• 1) Assess, develop, implement and document occupational therapy treatment plans for elderly with variety of medical conditions
• 2) Assess and provide home safety consultation, home modification service and equipment prescription to enhance independence at home and/or to alleviate caregiver's stress
• 3) Provide caregiver training to family member and/or domestic helper on delivering care in ADLs within home environment
• 4) Conduct trainings for staffs and volunteers on home safety, fall prevention and wheelchair competency skills
• 5) Participate in clinical workgroups to develop guidelines and program development
• 6) Communicate with caregivers and refer to appropriate colleagues or other service providers for the desired care arrangement
• 7) Support Senior OT in implementing and evaluating clinical programmes.
• 8) Supervise occupational therapy students in clinical placement as and when assigned
• 9) Careline - Recommend services/ care arrangements according to the individual situation and ensure proper documentatio

Core Competencies & Attributes 

• - Passionate to serve the elderly
• - Knowledge of Singapore’s healthcare and social security system, ageing policies and the key stakeholders
• - Case Management knowledge
• - Programme development and evaluation
• - Team Player
• - Problem Solving Skill
• - MS office 365

Job Summary

As a Logistics Coordinator, the incumbent will oversee order fulfillment, inbound activities, inventory management, and warehouse housekeeping to ensure efficient and accurate operations.

• 1) Coordinate order fulfillment to ensure efficient and accurate picking, packing, and shipping of all orders.

• 2) Coordinate with part-timers and volunteers to ensure timely completion of tasks.
• 3) Oversee inbound activities, including inspecting, counting, and storing incoming goods correctly.
• 4) Utilize inventory management software and tools to track, analyze, and manage inventory data.
• 5) Conduct regular stocktaking to maintain accurate inventory levels.
• 6) Ensure warehouse safety and compliance with all relevant regulations and guidelines.
• 7) Perform other ad hoc duties as required to support warehouse operations.

Working Conditions

• 5-day work week: Mon - Fri, 9am - 6pm
• Attractive remuneration and staff benefits
• Location - Ubi

• Preferably to have at least Diploma in Business Studies / Supply Chain / Logistics or equivalent
• Good knowledge in Microsoft Office Suites
• Good interpersonal and communication skills
• Adaptable and willing to learn
• Proactive, resourceful and organised
• Independent as well as a good team player

• 1) Clinical

  • - Render clinical services for clients through assessment of client’s functional status, performance deficits and care resources.
  • - Offer treatment suggestions for clients to manage their physical rehabilitation needs while reducing the risk of injury and further functional decline.
  • - Formulate and implement care plan to facilitate maximal independence and prevent disability.
  • - Prescribe, adapt and train clients and caregivers on the use of rehabilitative equipment and assistive devices/applicant.
  • - Monitor client’s progress and maintain timely and accurate documentation of patients’ condition and care and outcomes.
  • - Liaise with other internal or external care providers, to plan, develop and implement patient care in discussion with patients, care providers and their caregiver.
  • - Connect client with community resources and financial assistance when assessed, as necessary.
  • - Conduct caregiver training programme to clients / caregivers and evaluate effectiveness of training by assessing improvement in care and caregiver/s coping response.
  • - Build up and put discharge planning process into practice on admission of patients.
  • - Provide clinical supervision, mentoring and/or support to junior PT and students on clinical practice education as assigned.
  •  - Assist in developing professional educational activities.

   

  2) Others

  • - Provide coaching to therapist assistants.
  • - Recommend services/ care arrangements according to the individual situation and ensure proper documentation
  • - Carry out audit on services as assigned.
  • - Support community fitness programmes. 

Core Competencies & Attributes 

• Passionate to serve the elderly
• Knowledge of Singapore’s healthcare and social security system, ageing policies and the key stakeholders
• Case Management knowledge
• Team Player
• Problem Solving Skill
• MS office 365

Job Summary:

As a Psychologist with our Mental Wellness team, you will provide psychological support and services to clients and their families to multifaceted youth issues related to mental health.

Principal Responsibilities and Duties:

Clinical screening and assessment
Develop care plans
Provide psychotherapy for youths and families
Provide consultation or training related to MH
Work with various stakeholders in managing cases

Working Conditions:

5-day work week: Mon-Fri, 9am-6pm
Attractive remuneration and staff benefits
Location - Bukit Merah Central 

Requirements:

Masters in Psychology
At least 2 years of experience in mental health related work
Registered with Singapore Psychological Society

Job Summary
Actively support TOUCH’s Digital Transformation journey by working closely with external and internal stakeholders and vendors to maintain and support TOUCH’s frontend systems and marketing technology platforms that enable Digital Capability in TOUCH.

Main Responsibilities

• Align digital transformation strategy with TOUCH strategic pillars (People, Programme, Platform and Partnership) to transform TOUCH into a data-driven and client-centric organisation.
• Collaborate with internal stakeholders and vendors to design, implement, maintain and support digital end-to-end processes spanning across TOUCH systems
• Guide and educate Digital Marketing, Partnership and direct service teams in the use of marketing technology platforms to maximise ROI
• Work with internal and vendor teams to implement, maintain and support TOUCH frontend system and marketing technology platforms, support issues and problem management, and design solutions to satisfy business needs.
• Use technical knowledge and expertise to conduct functional impact analysis, analyse business processes and requirements
• Analyse cloud service providers release plans, propose recommendations and work with internal teams and vendors to carry out action plan
• Ensure all business and technical documentation are kept up to date
• Ensure internal and vendor teams address and solve issues and problems in a timely manner to meet defined Service Level Agreements (SLAs)
• Monitor and address key issues with data flow between marketing and customer data sources
• Contribute as a member of a cross-functional, agile delivery team.

Working Conditions

• 5-day work week: Mon-Fri, 9am-6pm
• Attractive remuneration and staff benefits
• Location - Bukit Merah Central      

Requirements

• Degree in Computer Science, Information Technology or a related technical discipline
• At least 5 years of relevant working experience
• At least 3 years working experience in Web Content Management (CMS) / Digital Experience (DXP) and Digital Marketing Automation solutions
• Working experience with technology such as Adobe Experience Cloud, Optimizely Content Cloud, SiteCore Experience Manager, Sitefinity DXP; Adobe Marketo Engage, HubSpot Marketing Hub, Optimizely Data Platform, SiteCore Content Hub, SiteCore Send; and Google Analytics
• Knowledgeable and experienced in web application development, vendor and agile project management
• Good communication skills
• Strong grasp of digital concepts, technology and business models is advantageous.
• Strong problem-solving and analytical skills
• Hands-on with a can-do attitude
• Positive attitude and a team player
• Energised by innovation projects and technology adoption in social services.
• Work experience with Search Engine Optimization (SEO) and Search Engine Marketing (SEM) is an advantage

Job Summary

You will be working in the Transformation Office team to collaboratively conceptualise, develop and execute organisational development (OD) and talent management initiatives and solutions in TOUCH. This includes working on multiple organisational projects and supporting the organisation to make data-driven decisions. You will work closely with other stakeholders in the organisation towards TOUCH’s transformation goals.

• • - Conceptualise and co-create organisation-wide development and talent 
    management initiatives in line with TOUCH’s transformation goals
  • - Collaborate with corporate services (such as Technology team, HR and 
    Communications), and direct services to implement organisational development, talent management, and change management initiatives, such as competency frameworks and hybrid working.
  • - Evaluate initiatives and develop data-driven solutions to enhance TOUCH’s 
    Employee Value Proposition and organisational culture
  • - Source for and secure funding of initiatives, liaise with funding agencies and 
    provide progress reports to internal and external stakeholders 
  • - A change agent for OD initiatives, fostering a collaborative working environment where diverse feedback are considered and priorities acted on
  • - Any other task assigned by team leaders

Working Conditions

• 5-day work week: Mon - Fri, 9am - 6pm
• Attractive remuneration and staff benefits
• Location - Bukit Merah Central 

• - Bachelor’s Degree preferably in Business, HR, Social Sciences, or Psychology  related fields
• - 4-5 years of relevant experience
• - Proficient in Microsoft Office (e.g. Outlook, Word, Powerpoint, Excel, Forms, and etc) products
• - Intermediate data analytics and reporting skills
• - Familiar with organisational development, talent management, and change management concepts and frameworks

Job Summary
Actively support TOUCH’s Digital Transformation journey by working closely with external and internal stakeholders and vendors to maintain and support TOUCH’s backend systems that enable Digital Capability in TOUCH.

Main Responsibilities

• Align digital transformation strategy with TOUCH strategic pillars (People, Programme, Platform and Partnership) to transform TOUCH into a data-driven and client-centric organisation.
• Collaborate with internal stakeholders and vendors to design, implement, maintain and support digital end-to-end processes spanning across TOUCH systems
• Work with internal and vendor teams to, maintain and support TOUCH backend systems built on Dynamics 365 (D365) Customer Relationship Management (CRM) and Business Central (BC), support issues and problem management, and design solutions to meet business needs.
• Use technical knowledge and expertise to conduct functional impact assessments, analyse business processes and requirements
• Analyse cloud service providers release plans, propose recommendations and work with internal teams and vendors to carry out action plan
• Ensure all business and technical documentation are kept up to date
• Ensure internal and vendor teams address and solve issues and problems in a timely manner to meet defined Service Level Agreements (SLAs)
• Monitor and address key issues with application programming interfaces (APIs)
• Contribute as a member of a cross-functional, agile delivery team.

Working Conditions

• 5-day work week: Mon-Fri, 9am-6pm
• Attractive remuneration and staff benefits
• Location - Bukit Merah Central      

Requirements

• Degree in Computer Science, Information Technology or a related technical discipline
• At least 5 years of relevant working experience
• At least 3 years working experience in Customer Relationship Management, Enterprise Resource Planning and Reporting solutions
• Working experience with technology such as Microsoft 365, Dynamics 365, Azure, Power Platform, SQL Server Reporting Services (SRSS), Jet Report and APIs
• Knowledgeable and experienced in application development, vendor and agile project management
• Good communication skills
• Strong grasp of digital concepts, technology and business models is advantageous
• Strong problem-solving and analytical skills
• Hands-on with a can-do attitude
• Positive attitude and a team player
• Energised by innovation projects and technology adoption in social services

Job Summary

Promote the work of TOUCH through strategic planning of content on various communication platforms, including traditional media, social media and online communication platforms. This includes the implementation of content for different stakeholders to gain greater awareness of TOUCH as a strategic solution provider.

The incumbent is also responsible for the development and execution of the internal communication efforts for the organisation and guest-of-honour protocols during TOUCH events, supporting the CEO Office with the communication of organisational policies, and managing external stakeholders .

Main Responsibilities 

• Create and curate content pieces for strategic messaging across platforms and purpose
• Strategize the utilisation of online and print platforms for outreach and engagement for mindshare
• Edit language and content for communications platforms
• Manage corporate communications including writing speeches and emcee scripts, manage event protocol for Guests-of-Honour and VIPs at TOUCH events
• Execute the internal communication messaging and efforts for the organisation
• Manage relationship with members of the media
• Assume the role of main liaison between organisation spokespersons and members of the media
• Identify angles for organisation to be profiled in the media
• Assist with drafting media responses to profile the expertise and work of the organisation

Working Conditions

• 5-day work week: Mon-Fri, 9am-6pm
• Attractive remuneration and staff benefits
• Location - Bukit Merah Central      

Requirements

• Degree in Mass Communications, Public Relations, English, and/or New Media from a recognised institution
• At least 5 years of prior relevant experience in corporate communications, public relations, editorial or publishing
• Excellent verbal and written communication skills as well as proofreading and editorial skills 

Main Responsibilities

• Independently coordinate with Caterer on daily meal requirements such as:

Review menu and coordinate with caterer to supply correct quantity and meals, and at the required timings.
Provide information on the quantity and meal types.
Provide feedback received from elderly or staff pertaining to the food supplied.

• Manage volunteers independently:

Screen and deployment of volunteers.
Plan volunteer roster per delivery session
Prepare delivery list.
Conduct briefing to individual or corporate group volunteers.
Coordinate with volunteers to deliver ration packs.
Assist volunteers when they encounter issues.
Arrange for volunteer coordinators for weekends and public holidays.

• Administrative work:

Generate monthly reports.
Submit monthly claims.
Provide support and guidance to MOW Logistics Officer.

• Other responsibilities:

Screen new referrals independently.
Assist in identifying presenting/underlying issues and problems to design a care plan to promote better independence for client at home.

Working Conditions

• 5-day work week: Mon-Fri, 9am-6pm
• Attractive remuneration and staff benefits
• Location - Toa Payoh      

Requirements

• MSOffice 365.
• Passionate to serve the elderly.
• Patient and sensitive to the needs of the elderly.
• Good in problem solving and critical thinking.
• Good interpersonal and communication skill.

Job Summary

Conduct adoption suitability assessment for prospective adopters who seek to adopt as well as empower adoptive parents/families through education & counselling with adoption-related workshops and counselling. To support the department in meeting the needs of adoptive community in Singapore.

• Home Study Reports - Conduct assessment of the couple's suitability for adoption and assist in the home study report. Conduct post-placement reports when necessary.
• Workshops - To conduct adoption-related workshops such as mandated pre-adoption briefings, disclosure workshops, children workshops
• Counselling - Counsel adoptive parents and children who are facing family issues.
• Adoption placement - Facilitate placement of a newborn baby to potential adoptive parents.
• Support Group - Assist in Adoptive Families' support group
• Assist to facilitate in any other projects and the needs of the department

Working Conditions

• 5-day work week: Mon - Fri, 9am - 6pm
• Attractive remuneration and staff benefits
• Location - Toa Payoh

• Degree in Social Work, Counselling or related discipline with at least 3 years of related Social Work or Counselling experience
• Passionate in adoption work
• Be conversant in the adoption process, documentation, criteria & issues surrounding adoption
• Good and confident communication skills– relationally and in public speaking
• Excellent writing skills and strong interpersonal skills
• Group facilitation, planning and organising skills
• Independent but also Team Player
• Enjoy working with families

Job Summary

Plan, develop and implement early childhood programmes to a group of children in the centre.

• Plan and implement a holistic and developmentally appropriate early childhood curriculum for K2, K1, N & PG level
• Provide a safe, conducive learning environment for the care and development of children in the centre
• Provide activities, apparatus and equipment to support the various curriculum areas
• Deliver quality service to meet the needs of children and families

Working Conditions

• 5.5 day work week: Mon - Sat
• Attractive remuneration and staff benefits
• Location - Clementi / Hougang

• Diploma holder in Pre-school Education - Teaching (DPE-T) / Diploma in Early Childhood Care and Education (DECCE-T), or its equivalent recognised by ECDA for K1/K2 teacher
• Has been registered with ECDA and attained a L2 certification
• Adequate knowledge of current early childhood care and education development theories, research and practices
• Familiar with government regulations, quality assurance framework (Child Care Act and Regulation, SPARK etc.)
• Demonstrate good active communicative skills
• Good team player, able to bulid constructive working relationship characterized by a high level of cooperation and mutual respect