Job Summary
YouthPhoria is a non-profit programme led by a committed team of volunteer mentors who conduct weekly Saturday programmes to meet youth's social, emotional, and educational needs, and to fulfil their potential.
As part of the YouthPhoria team, you will make YouthPhoria an innovative and sustainable model of improving the social mobility of young persons in Singapore. You will oversee programmes for youths from disadvantaged families, and manage volunteers & partners, to ensure effective frontline & educational support in each local community..
Main Responsibilities
1. Community Engagement
- Oversee and ensure quality implementation of programme across YouthPhoria clubs.
- Conduct outreach and onboard vulnerable youth clients, ensuring regular programme participation
- Design, plan, and oversee youth mentoring programmes aligned with organisational goals and emerging youth needs, ensuring relevance and impact through evidence-based practices.
- Facilitate engaging workshops, group activities, and events that foster youth development in areas such as leadership, confidence and life skills.
- Conduct regular programme evaluations and feedback sessions with stakeholders to assess impact and guide continuous improvement.
- Collaborate with internal departments to align mentoring efforts with wider community outreach and organisational initiatives.
- Advocate for youth issues within the community by representing the organisation in relevant forums, networks, and coalitions.
- Keep updated on current research, trends, and best practices in the youth development and mentoring sectors to enhance programme effectiveness.
- Onboard and engage new volunteers, and mentor volunteer leaders / supervisors to achieve regular volunteer support and a safe, conducive learning environment for clients at each club.
- Ensuring timely support of youths and family needs as they arise, directing them to resources or referring them to social workers.
- Engage internal and external stakeholders to advocate for vulnerable youth’s needs & aspirations.
- Foster long-term relationships to strengthen social capital and facilitate social transformation.
- Develop professional practice in community work.
2. Project Management
- Oversee ad-hoc/ year-round special projects or events from ideation to completion, by coordinating people, processes and resources to meet goals on time and within budget
- Establish vision and alignment among volunteer teams and stakeholders to implement well
3. Others
- Curate social media content
- Curate stories of beneficiaries and volunteers
- Support social workers in crises or case follow-up where needed.
- Upkeep general administration and coordination, pertaining to database management, claims and outings etc.
Working Conditions
- 5 day work week: Tues - Sat
- Location: Mostly in the East
Requirements
- Degree in any discipline
- 2-3 years of related work experience in Youth Work
- Team player with strong interpersonal skills
- Strong organizational skills and a self-starter who contributes independently
- High integrity and a positive role model to volunteers
- Compassion for vulnerable children and families
- Carries a professional image, with care to detail
- Excellent facilitation, and verbal and written communication skills
- Adept at Microsoft Office