Emergency SMS Helpline Service for the Deaf


The Emergency SMS Helpline Service is an emergency SMS service that offers persons with hearing loss and/or speech difficulties another avenue for communication with the Singapore Police Force (SMS 71999) and the Singapore Civil Defence Force (SMS 70995).

For any emergency, you can SMS directly to 71999 or 70995. Pre-registration is not required for both lines.

With effect from 1 October 2020, the original ‘70999’ SMS service will be decommissioned and will no longer be in used.

Individuals may also visit www.police.gov.sg/SMS-71999 on SMS 71999, or www.scdf.gov.sg/home/about-us/information/sms-70995-emergency-service on SMS 70995, for more information.

Social Work

We understand that being deaf has its unique challenges. Hence, we provide support to individual deaf clients and families to help them integrate into society. This is done through care coordination, case management, information and referral services. If you need to see our case worker, please WhatsApp/SMS us at 9769 4403 to make an appointment or call 6251 4633.